Last Updated: [November, 2025]
FireGrid India (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website firegridindia.com or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name
- Inquiry details submitted via contact forms
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type & version
- Device information
- Pages visited
- Time spent on pages
- Cookies & tracking data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information for purposes including but not limited to:
- Responding to your inquiries and service requests
- Providing and maintaining our website
- Improving user experience and site performance
- Sending updates, newsletters, or marketing content (only with consent)
- Ensuring security and preventing fraud
- Complying with legal obligations
3. How We Share Your Information
We do not sell or trade your personal data.
We may share data only with:
- Service providers assisting in website hosting, analytics, or communication
- Legal authorities, if required to comply with law
- Business partners, only when necessary for service delivery (with consent)
All third parties follow strict confidentiality rules.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance browsing experience and analyze website traffic.
You may choose to disable cookies through your browser settings, but some features of the site may not function properly without them.
5. Data Security
We use industry-standard technical and organizational measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
While we strive for complete security, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your region, you may have the following rights:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request restrictions on data processing
To make a request, email us at info@firegridindia.com.
7. Data Retention
We retain personal information only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
- Business purposes
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.
We encourage you to review their policies before interacting with them.
9. Children’s Privacy
Our services are not directed to children under the age of 16.
We do not knowingly collect information from children.
If you believe a child has provided personal data, contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website indicates acceptance of the revised policy.